WDCi Blogs

Are you in a situation where you got your RightNow system implemented and yet couldn’t leverage on the usage with other existing applications? It’s about time that you get all your applications communicating with each other.  Once you get them going, you don’t have to worry about re-keying data entries which will save your time.

Feel free to check out the solution we have provided for RightNow and Oracle Peoplesoft integration. We are always open for challenges that you may face in your organisation, so do contact us.

Another ReadyMade integration solution is born.  This time it’s Salesforce to Saasu, a pre-built integration solution that runs in the cloud, no software to install, just configure it and run.  Take a look at how it works and contact us if you would like to trial the solution.

Something we’re really keen to do is to simplify integration wherever possible.

We’ve been working on several pre-built integration solutions which we have named RIO ReadyMade.

They are pre-packaged integrations that provide for commonly requested integration scenarios.  Our first beta is MYOB to Salesforce with further solutions for MYOB to SugarCRM and MYOB to Really Simple Systems under development.  The first ReadyMade synchronises Account, Contact and Product data between the systems as well as creating MYOB invoices from Opportunities won in Salesforce.

As we identify the need for a low-cost standard integration solution, we’re adding them to our roadmap.

You download the executable, install, configure and you are working, all in less than 15 minutes, all without the need for IT services.  Plus the good thing is that they don’t cost a bomb.

Ping us if you want to know more or try an evaluation.  If our pre-built ReadyMade solutions aren’t an exact fit, no problem we may be able to whip you up a custom solution or if it makes sense, add your requirement to the next release.

Our objective is to simplify integration as much as possible, resulting in lower costs to implement and maintain. Lowering the cost and speeding up the time to market will enable companies of any size to utilise integration technology and eliminate manual intervention and data processing. Let’s face it you don’t have to be a big company to want to save time and money. Apart from using a mature tool such as Boomi Atomsphere, we work with you to define what’s important for a successful integration. Our process takes into account the following:

• What are we trying to achieve: the deadlines, the business drivers
• Connectivity requirements: the applications involved, the processes that need to be integrated
• Data formats: the best way to extract and synchronise your data, data examples
• Data volumes: what data volumes are involved and what is the frequency of updates
• What the integration process looks like: what does it need to do to connect, transform, synchronise and update your data
• How will the process run: when does the integration happen, ie hourly, daily, weekly etc, what happens if an error occurs
• Managing change: how are modifications and minor changes to the integration handled

We’ve put an outline of this process onto our website to help you kick-start your integration.  A bit of preparation will help you understand the process involved and will minimise the cost and frustrations in building out an integration solution.  If you like the idea, have a question or suggestion, email us @ rio@wdcigroup.net and let us know.

We had several clients ask us about MYOB integration. After doing some research we realised why, all the solutions we could find were custom code not true integration. If you are wondering why this isn’t suitable for everyone, you may find our comparison of custom code versus RIO helpful. These clients were interested in synchronising data with several SaaS applications such as Salesforce and @task and they wanted a true integration solution that allowed for flexibility moving forward and didn’t cost a bomb to maintain.

We have built a MYOB connector to address this issue and provide our customers with the ability to connect MYOB with just about any system. Our MYOB integration solution can be implemented in days and is maintained for you, so less hassles if you need to extract or synchronise different data or connect to different systems moving forward.

If you are interested in a trial of our MYOB connector, email rio@wdcigroup.net and we’ll set it up for you.

I’ve read a lot of blogs/articles about integration being a significant barrier to SaaS adoption in the enterprise. Sure integration can be a challenge, but in my opinion it’s not as scary as some of the articles imply.

Using a tool like Boomi, implemented as part of a solution like RIO makes use of the excellent APIs that many of the SaaS vendors have put in place. Boomi offers a true integration solution, has more than 40+ connectors/adapters and enables you to integrate to just about anything. Admittedly some of the SaaS vendors (and many of the on-premise vendors) present some challenges to integration, but there’s always a way to extract and insert your data.

I’m not downplaying the fact that integration can be a challenge, I’m just suggesting that it’s possible and there are tools out there to do it and to do it fast.  Before we partnered with Boomi we looked at 20+ tools for SaaS integration and whilst Boomi was ahead of the pack, many of the tools were decent and have come a long way in the past 12 months.

I’ve posted some reasons why we think that RIO is hot, you may want to check it out.  From our perspective, integration from SaaS to SaaS and SaaS to on-premise applications is achievable within days, with a solution that allows for ongoing monitoring and maintenance at a low-cost.