WDCi Blogs

Check out our new we did here:

http://wdcigroup.net/wedidintegration_salesforcenetsuiteopenair.html

This new integration involved 3 endpoints. (Salesforce, OpenAir and Netsuite)

Hear Amrith Nambiar from Mindjet talk about running integration in a 100% cloud environment and Bill Vanderwall from Scientific Learning on integrating in a hybrid cloud and on-premise environment:

• http://www.youtube.com/watch?v=gWVwXftgNgI
  

Some interesting take aways:

• Nate Bride talks about the Boomi community approach and gives a plug to the WDCi built JIRA connector that is available via the Boomi public atomsphere - thanks Nate.
• Bill talks about selecting Boomi over Cast Iron due to the user interface but most importantly due to the Total Cost of Ownership - Boomi is more affordable.
• Both Bill and Amrith talk about the complexity of bidirectional integration of data, ie which system is the master and how to ensure data integrity in this model.

• Amrith’s 4 keys to success:

1. Focus on the business process.
2. Limit your scope to only what systems are needed for your first project.
3. Get the right partner (thanks Amrith).
4. Accept that the interfaces/integration processes will be tuned over time -  don’t expect to build out everything in the first phase if you have complex or dependent business processes.

• Amrith mentions the custom reporting and error handling infrastructure we have put in place to enable Mindjet to check and validate synchronised data between Salesforce and Netsuite.
• At the end of the recording, you can hear Walter Dewildt from WDCi answer a question on how to decide if you should push volumes of data to your target application or simply expose data in the source and retrieve as necessary.

Want to know more, check out the Mindjet case study http://www.boomi.com/customers/success/standardizing-back-office-application-integrations-minimal-it-support

We recently had the opportunity to work with Mindjet and deliver their Netsuite-Salesforce integration using the Boomi Atomsphere platform.

It was a grueling task with a large data migration effort as well as several bidirectional integration processes due in a very short time frame (5 weeks).  Since completing the project we’ve gone on to implement a robust support and monitoring system to enable us and Mindjet to easily monitor and manage their integrations anytime, anywhere.

There’s some more detail in the Boomi blog, it was a big team effort with a dedicated customer that knew their business processes well and a platform that’s perfect for SaaS integration - thanks everyone, it’s time for pina coladas all round.

When building or developing an integration to Netsuite, you may need to unset a field.

For system fields and custom fields, the approach is different.

For system fields, you can send an empty phone tag to Netsuite. For example:

For custom fields, you need to use the add the custom field ID into nullFieldList. For example (custentity4):

Want to see how easily you can integrate Salesforce and Netsuite?

Grab a pina colada and some popcorn and check out our short demo showing a common use case - Integrating Opportunity and related objects between Salesforce and Netsuite.

Integration between systems is not only bringing data over from one system to another. It is an art to get two very different systems working seamless as one. In addition to having your data synchronized in both systems, you can also get a lot of business value from it.

Let’s take a Support System and an Issue Tracking System as an example. You may have a different combination of the following:

• Integrate RightNow with JIRA
• Integrate Netsuite with JIRA
• Integrate Parature with JIRA
• Integrate Salesforce with Bugzilla
• Integrate Salesforce with JIRA

Whatever support system and issue tracking system you are using, you will get similar advantages if you integrate both systems together seamlessly:

#1 Use support volume to prioritize bug fix

Development teams can see the impact a bug has caused and prioritise accordingly. You can link one bug with many support cases together.

#2 Enhanced Communication between Support Engineer and Developer

click to view full picture

Support engineer and developer have a dedicated channel to chat. The content is hidden from the support system and the best thing is you don’t have to create 2 logins for everyone!

#3 Support Engineer to provide more details of the bug

When support engineer goes through the bug verification process, they can fill in useful information and that data will be synchronised over to issue tracking system. For example:

• Environment: Operating system, browser, JVM version
• Steps to reproduce
• etc

All these can be automated by the integration process.

There are more benefits, but I can’t mention them all. If you are interested to find out how to do that, feel free to contact us.

Note: Special thanks to Daggy to share these wonderful ideas!

ASE rolls out data synchronisation of user data between Netsuite and Active Directory using the Boomi  platform.

This required WDCi to build an Active Directory/LDAP Connector, then implement the integration using the existing Boomi Netsuite Connector.  For more details, check out the case study.

If you are looking for a Netsuite integration, you have come to the right place! WDCi has extensive experience to synchronise existing data applications with Netsuite. We are offering a wide range of services that include data migration, integration and automation for your Netsuite system. With these processes in place, you should be able to utilise your tools in a more efficient manner.

Do you require the services mentioned above or simply interested with our Netsuite integration? Contact us and we will be your solution.

Take a look at a Netsuite to Active Directory integration that we have done recently.

We have built an LDAP Connector using the Boomi Atomsphere SDK.  The requirement was for Active Directory (AD) to Netsuite application integration for the synchronisation of Contact and authentication information between the client’s AD implementation and their Netsuite customer portal.  We chose to build an LDAP Connector for the solution. The Connector  can create, modify and activate users. It also can create Active Directory OU’s and groups and add the users to the groups. The connector supports SSL as well as non SSL communications

With the LDAP connector we can now integrate LDAP with other hosted or on-premise solutions such as SalesForce, RightNow, Sassu and many more.

For more information contact us.