A non-profit organisation requires the help from the mentors from different non-profit organisations to assist the less fortunate community in search for course placement and job placement. However, they may not access any internal information. The mentors need certain record visibility such as:
- contact records
- opportunity records
- placement records
- pathways for each contact
- Chatter feature for better collaboration
- To create a community with shared information related to any course/job placements
- Extend SF accessibility to more users
||Account, Contact, Opportunity, Custom Object
||Partner Community, Chatter
Customer would like to host a community forum in Salesforce which allows customers to discuss and contribute ideas by using Salesforce Chatter function. They also would like to consolidate the information that they have in the website to the community forum.
The Salesforce Visualforce page is used to build a custom webpage for the community forum. The Visualforce page also embed with the Chatter functionality so that customers can collaborate with each other.