Tag Archives: case study

CASE STUDY: Sales and Asset Tracking

Waringa Distribution (http://www.agrispread.com.au/ and http://www.elmersmfg.com)    imports, sells and distributes the Agri-Spread range of Spreaders and Elmer’s range of Chaser Bins and Transfer Tracks.

1600 Bushel HaulMaster Agrispreader256

Challenges

There was a requirement to implement a solution that met the following criteria:

  1. Ability to retire the excel based and access based solution that was in place.
  2. A cloud solution accessible from anywhere.
  3. Ability to track Agri Spreaders and Chaser Bins that are sold by Distributors or sold directly – in multiple countries.
  4. Ability to track machine level detail, including location and warranty details.

Solution

Waringa Distribution chose to implement Salesforce.  WDCi was engaged to customise Salesforce to store the above information and provide reporting information on the data in Salesforce.

The recent upgrade to licensing for Professional Edition also allowed for the ability to use record types to segregate sales for AgriSpreaders and Chaser Bins.

The components of the solution were:

  • Salesforce Professional Edition.
  • Customisations to store detailed Machine and Distributor information.
  • The build of a configuration tool to configure the spreader to customer requirements.
  • Tracking of orders from manufacturer to consumer.
  • Asset information, including the tracking of  warranty status for the asset.  
  • Case management to track warranty issues.

Lyndon Crudeli, General Manager of Waringa Distribution noted that “Implementing Salesforce has enabled Waringa Distribution to continue to expand our business and provide a platform that will enable continuous growth to happen.”

Case Study: Donington realises a rapid ROI for their business with Salesforce Sales Cloud

Challenges

Implement an enhanced solution for sales automation, customised to match our business process. Deliver an eective solution that will save
time in cost calculations and business reporting.

Solutions:

  1. Salesforce Sales Cloud Enterprise Edition.
  2. Customisations including:
  • Auto emailing.
  • Program cost calculations.
  • Auto alerts and task creation – with variable due dates.
  • Auto job-number allocations.
  • Reports and dashboards.
Read more on the case study.

 

Case Study: Upskilled brings together CRM, sales automation and Student Management with Salesforce

Challenges

Implement a solution for sales automation and student management, providing a high level of visibility to our pipeline as well as courses, course details, delivery and student attendance.
Deliver a solution that will scale and enable us to grow the business in addition to enhancing our compliance requirements.

Solutions:

  • Salesforce Sales Cloud Enterprise Edition.
  • Integration to JobReady using the Dell Boomi Atomsphere integration platform.
Read more on the case study.

 

Case Study: WhippleHill uses cloud integration to automate the sync of information between Netsuite and JIRA

Challenges

Running NetSuite for support and JIRA for development meant there was no connection between Issues in both systems. Product Owners,
Developers, QA Testers, and managers had to check the two separate systems to see the whole picture, often hourly. JIRA users could not see the NetSuite issues on their project boards so they never had a clear picture of everything on their plate. Agile product owners could not size their sprints well because the time-boxed NetSuite work was not accounted for in the sprints. An integrated solution was needed so that the support sta could see this information in Netsuite and development could continue working with JIRA.

Solutions:

A solution was built on the Dell Boomi integration platform. All development and management of the Atom is performed in the cloud and no additional software is required to be installed on-premise. Utilizing Boomi’s NetSuite and JIRA Connectors, WhippleHill’s Netsuite and JIRA issues are able to synchronize seamlessly

Read more on the case study.

 

Case Study: FRC Environmental realises a rapid ROI through the implementation of Salesforce

Challenges

Implement a solution for sales automation, customised to
match a very specific business process. Deliver a cost-effective solution that will document communication with our clients. Implement a platform that will provide the basis for integration with third party applications in the future.

Solutions:

  • Salesforce Sales Cloud
Read more on the case study.

 

Case Study: Express Solar implements an end-end solution through Salesforce, Saasu and cloud integration

Challenges

Implement a solution for sales automation, a solution for accounting and nance and integrate the applications. Deliver a cost-eective solution that will scale and enable rapid response to our customers.

Solutions:

  • Salesforce Sales Cloud
  • Saasu online accounting
  • WDCi – Salesforce – Saasu Integration Sync

Read more on the case study.

 

Case Study: Fulton Hogan secures Salesforce with PingIdentity

Challenges

Fulton Hogan had an existing SSO solution for browser based user access to the Force.com platform. The solution worked for browser based access but did not cater for applications that required the use of other methods of connection to the Force.com platform, such as the Salesforce for Outlook plug-in, Salesforce mobile app and other custom applications that use the Force.com APIs.

Solutions:

Fulton Hogan engaged WDCi, to design and implement a solution using the PingFederate product from Ping Identity to perform the following functions:

  • Browser Based SSO using SAML2
  • Mobile Access via OAuth2.0 and SAML2 combination
  • Chatter Desktop Access via SAML2
  • Outlook access via SAML2 (New Outlook client)
  • Optional Outlook Connect via Delegated Authentication or direct login
Read more on the case study.

 

Case Study: Upskilled saves time and reduces data errors with Salesforce-MYOB Integration

Challenges

When you’re a start-up with a staff of two people, the last thing you need is to spend two hours a day keying the exact same data into two different, unconnected applications. As soon as Upskilled found itself doing that, it researched integration tools and implemented the one that solved the problem completely and delivered the most value: WDCi’s ReadyMade ETL solution, Powered by Talend.

Solutions:

WDCi Group helped Upskilled implement the ReadyMade ETL tool, a pre-built integration solution that WDCi developed through an OEM partnership with Talend. ReadyMade ETL solutions use Talend to deliver rapid, low-cost integration solutions for organizations of
all sizes.

Read more on the case study.

 

Case Study: Synchronising Accounting and CRM System

Challenges

Pre-packaged integration solutions are highly in demand and most of the packages are not cheap. In addition, prepackaged integrations for Small to Medium Enterprises (SMEs) in Australia and the
South East Asian market are increasingly prevalent.

Solutions:

This leads to the birth of a pre-packaged solution known as ReadyMade ETL solution, integrates data between Salesforce.com and MYOB, which provides accounting and Point-of-Sale software for small businesses.

Read more on the case study.