Category Archives: App Spotlight

Integrating to RightNow

 

URL www.rightnow.com
Description Cloud Customer Service Application
API Yes
Trial Version with API Access N/A
Protocol SOAP
Data Format XML
Authentication WS-Security Authentication: Requires Username and Password
API Limits 100 ROQL statements per SOAP request
10,000 ROQL output objects or rows per SOAP request
1,000 objects on Create, Get, Update& Destroy operation
100 Batch items per SOAP request
10,000 total input objects per SOAP request
Sample Use Case Callista’s Student Record > create/update > RightNow’s Contact
Callista’s Student Enrollment > create/update > RightNow’s Opportunity
Salesforce’s Account/Contact > create/update > RightNow’s Organization/Contact
Salesforce’s Cases > create/update > RightNow’s Incident
F2I 3.5
 Objects/Operations


Application Spotlight: Integrating to Magento

 

URL www.magentocommerce.com
Description Magento is the eCommerce software platform. Our evaluation is based on Magento Go
API Yes. http://www.magentocommerce.com/api/soap/introduction.html
Trial Version with API Access Yes.
Protocol SOAP v2 (This evaluation is based on Magento SOAP v2 API. Magento also support other protocols)
Data Format XML
Authentication Required username and apiKey login to get sessionId
Objects/Operations
   Insert 
 Update Query  Get  Delete 
 Customer
 Customer Address
 Category
 Product
 Product Images
 Product Tier Price
 Product Links
 SalesOrder
 Invoice
 Shipment
 Credit Memo
 Inventory
 Shopping Cart
 Cart Product
 Cart Customer
 Cart Coupon
API Limits N/A
Sample Use Case Magento Customers > creates > Database Customer Table
Database Customer Table > updates > Magento Customers
Magento sales.Order > creates > Database Opportunity Table & OppLineItem Table
Database Product Table > creates > Magento catalog.Product
F2I 3.9/5

Application Spotlight: Integrating to Basecamp Classic

URL http://basecamp.com/classic
Description Basecamp is a project management tool.
API Available. https://github.com/37signals/basecamp-classic-api
Trial Version with API Access Trial version allows API Access.
Protocol HTTP
Data Format XML, JSON
Authentication Basic Auth – requires API key and project URL
Objects/Operations
Query Create  Update Delete
Account
Projects
People
Companies
Categories
Messages
Comments
Todo Lists
Todo List Items
Calendar Entries
Time Tracking
Attachments
Files    
API Limits 500 records per 10 second period.
Sample Use Case Salesforce Opportunity > Creates > Basecamp Classic Project
Salesforce Task > Creates/Updates > Basecamp Classic Todo List/Todo List Item
F2I 3.3/5

Application Spotlight: Integrating to Saasu

URL http://www.saasu.com
Description Online Accounting
API Yes, http://help.saasu.com/api/
Trial Version with API Access Yes.
Protocol REST
Data Format XML
Authentication Include Web Service Access Key and File ID in the URL parameter
Objects/Operations
Query Get Insert Update Delete
Bank Account
Combo Item
Contact
Foreign Currency Journal
Foreign Currency Service Sale
Full Combo Item
Full Inventory Item
Inventory Adjustment
Inventory Item
Inventory Transfer
Invoice
Invoice Payment
Item Invoice
Item Sale
Journal
Service Sale
Tax Code
Tag
Transaction Category  (Account)
 Activity
API Limits Maximum of 5 requests per second.
Maximum of 2,000 requests per day.
Sample Use Case Salesforce Opportunity > Creates > Saasu Invoice
Saasu InventoryItem > Creates/Updates > Salesforce Product
Salesforce Account/Contact > Creates/Updates > Saasu Contact/Organisation
F2I 4.1/5