WDCi provides not only data integration and migration services, WDCi also have a reliable support team to provide a premium level of support to customer which is called the Support Plus. WDCi support monitors the Support Plus customer’s integration processes on a daily routine. The team will also:
- troubleshoot errors that occur
- maintain the processes to ensure that they run smoothly
- report daily update of the processes to the customers
- improve on the existing support system to challenge the status quo
One of the interesting facts is, just last month alone, more than 8 million documents have been processed and the support team has successfully troubleshoot, fixed and reported all the documents to ensure smooth data sync between applications.
Feel free to contact us if you are want to know more about this support service.